Services Offered by ECA

Our commitment is to giving you the insight, references, tools and expertise you need to grow and sustain an effective high ethical standards & customer satisfaction program.

ECA provides:

• A measurement framework to assess the quality of your high ethical standards & customer satisfaction program
• Survey data collection, analysis and reporting to assess the impact of industry program efforts
• Benchmarks to organizations of like size, industry, and structure
• Recommendations based on areas of strength and opportunities for improvement
• Third party verification of the quality of your program and the impact of your efforts

Apply for Your WOW Factor Certification

There is no charge to apply or receive a WOW Factor High Ethical Standards Certification Stamp of Approval. You simply need to uphold the high ethical standards for at least 1 year and send documentation about how you uphold the high ethical standards in your coaching or consulting practice.

Please give clear examples of how you use the WOW Factor Guidelines and the positive impact it has had on your business, and your clients satisfaction.

Once you submit, it will go in the review process and we’ll reach out with any further questions.

Upon verification, it will be suggested you make specific ethical standard improvements before we award you the stamp of approval, or if you are fully up to date, and doing great, we’ll reward you with the highest ethical standard stamp of approval in the coaching and consulting industry. You should be very proud if you get this and display it in specific materials you send clients at some part in your clients journey. Most important, they will know they are working with someone who truly cares and puts them first.

To apply simply submit the beginning information in the contact form, then any additional information requested will be requested after initial contact form verification.